Tough Mudder Arabia

Tough Mudder Dubai Festival City – Event Info Pack

Festival City, Dubai
United Arab Emirates
15 November 2019

 

IMPORTANT: Start times will be enforced for operational and health and safety reasons. All requests to move your start time must be received by support@toughmudderarabia.com no later than 48 hours before the event starts (in this instance, 07:30am on Wednesday 13 November).

 

Head to check-in with your ID and ticket with QR code (either printed or screenshot on your phone). Put on your wristband, it is MANDATORY.

 

Bag drop is available to check your belongings.

 

Please head to the warm-up zone 15 minutes before your assigned start time.

 

Participants MUST be 14 years of age to take part in any Tough Mudder challenge. Anyone under the age of 14 found participating will be removed from course.

Anyone under the age of 18 must be accompanied by a paying, participating adult.

 

Please ensure you read the safety information found below in this digital info pack and check out our FAQs.

 

IMPORTANT: YOUR EVENT DAY TICKETS

Ticket(s): Check-in online before you arrive at the event, and make sure you bring a copy of your QR code with you, so we can check you in quickly on event day.

 

How do I get my QR code?

1. Please log into your Trumin account (my.trumin.com) and click on ‘My Events’ at the top on the left.
2. You will see the Tough Mudder event listed under the ‘Unassigned Tickets’ tab. On the right, you will see a button saying ‘Manage’ – please click this and go through to the next page where you will see another button saying ‘Assign’.
3. You will now have two options – you can assign your tickets to yourself and/or the other participants; just click on the relevant button until all tickets are assigned.
4. For the ‘other’ participants, please enter their email address and they will be sent an email with instructions to assign their own tickets to themselves in the same way. For minors, you can use your own email address.
5. From here, you will be guided to the ‘view ticket’ page – click on this button to download the PDF QR code. You will have received your QR code by email (from tickets@trumin.com) at the same time – please bring this with you (either printed or on your phone) to the event so we can check you in.

 

A valid, government-issued photo ID with name, signature, photo and birth date may be required to verify your registration.

 

PLEASE WEAR YOUR WRISTBAND AT ALL TIMES. You will not be allowed entry on to the Tough Mudder course without the correct wristband.

TRAVEL & PARKING

View location on a map. The coordinates for your GPS are: 25°13'13.4"N 55°21'02.8"E.

 

There is a multitude of free parking at the event site, please use the car park shown on the map below, rather than the mall car park:

 

FACILITIES

Please bring cash as there are no ATMs within Mudder Village.

 

There will be rinse stations for participants to hose themselves down with, as well as toilets and a bag drop facility.

 

IMPORTANT: You will not be allowed to enter Dubai Festival City Mall until you have rinsed off your badge of honour (i.e. the dirt and sand). Please make use of the shower facilities if you intend to use the mall after you have participated in Tough Mudder.

ACCOMMODATION

START TIMES & TEAMS

You can check your start time (chosen when you registered) by logging in to your my.trumin.com account.

 

If you have created a team but your members have different start times, you can change your start wave, subject to there being available spaces, up to 48 hours before the start of an event.

 

Please contact support@toughmudderarabia.com to transfer your ticket.

 

For more information about start times, please read this page.

SPECTATORS

Spectators at Tough Mudder UAE events enter free of charge.

THE COURSE MAP

SAFETY INFORMATION

Participant Age

Tough Mudder requires participants to be 14 years of age to take part in our events (Mini Mudder excluded). Anyone under the age of 14 found participating will be removed from course.

 

Anyone under the age of 18 must be accompanied by an participating adult at all times.

 

Obstacle Safety

If you do not feel comfortable completing any obstacle DO NOT attempt it. There is always a bypass available.

 

You must be able to swim 25 meters/yards if you attempt water obstacles.

 

Do not attempt electric shock obstacles if you have certain health conditions such as epilepsy, metal in your body or a pacemaker. If you have any concerns please ask the medical team stationed at the obstacle or use the available bypass.

 

Safety Instruction

There is safety signage throughout the course. Please look out for these signs and read them prior to attempting obstacles.

 

Please also listen out for, and follow, all instructions from marshals, safety teams and event staff.

 

Illness

Although unlikely, contact with mud, animals and recreational water may cause illness. If you begin to feel unwell with symptoms such as fever, diarrhoea or vomiting, particularly if lasting for 3 or more days, please consult your doctor.

 

Getting Help

If anyone becomes ill or injured whilst on site, ensuring medical attention reaches them quickly is a priority. Should you need to summon help this can be done by crossing your arms above your head to form an “X”. This signal should be repeated along the route of the course until it reaches the nearest medics who will be able to respond. Further explanation will be provided on the day.

 

Listen to Your Body

Listen to your body whilst out on course. Remain hydrated, take breaks if necessary and only attempt obstacles if you feel comfortable with your ability to overcome each specific challenge.

MUDDER VILLAGE

LEGIONNAIRE HEADBANDS

If you have participated in a Tough Mudder before, claim your next finisher headband on 15 November by wearing the last one you earned.

 

Headbands and finisher t-shirts must be claimed on the day of the event and can't be posted out.

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